How to Effectively Prepare Your Hotel for Disaster Recovery
Tuesday, 11 June 2019
In today’s day and age, a hotel is almost completely reliant on technology. Even a short period of downtime can have a huge effect on the business. According to Gartner, the average cost of IT downtime is $5,600 per minute. Of course, the actual number will depend on the size of your company and the
- Published in Managed IT
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Practices of High-Performing Service Desks: How to find the best IT Support for your Hotel
Monday, 27 May 2019
When your hotel runs into IT issues, you want to ensure that your hotel’s IT Support partner will resolve the issues as quickly and efficiently as possible. One of the best indicators of a company’s reliability is how their service desk runs. In this article I will discuss the Key Performance Indicators (KPIs) and other
- Published in IT Support
15 Questions to ask your Hotel IT Support Provider
Thursday, 16 May 2019
In this day and age, the importance of having high quality IT support for your hotel cannot be stressed enough. A hotel relies almost completely on technology, and in a business where the top priority is customer satisfaction, any glitch which could lead to unhappy customers and negative reviews is obviously something you want to
- Published in IT Support
8 factors to consider when choosing an IT Support provider for your Hotel
Thursday, 25 April 2019
An experienced IT support company is a vital supplement to any hospitality business. Your reliance on technology means that even a small problem could become a costly, business-threatening situation. It is therefore crucial that the IT Services partner that you engage with is an expert in the hospitality field as you will rely on them
- Published in IT Support
6 Reasons Your Hotel Should Monitor Your Technology
Monday, 01 April 2019
In a previous article about the importance of environmental monitoring in hospitality, I talked about the different elements that are monitored; temperature, humidity, water ingress and power. In this article I will delve further and highlight the six key reasons why environmental monitoring is so crucial to any business in the hospitality sector. 1. Disaster
- Published in Managed IT
The Importance of Environmental Monitoring in Hospitality
Monday, 18 March 2019
Environment monitoring is a crucial supplement to any business, whether your IT hardware consists of a server closet or whether it extends to a dozen data centres. In the hospitality field, where the focus is on the guest experience, it is therefore vital to monitor your server rooms and data centres in order to prevent
- Published in IT Support





