Safeguarding Guest Data: A Crucial Imperative for the Hospitality Industry
Tuesday, 12 September 2023
In today’s digital age, data has emerged as a priceless commodity, and the hospitality sector now stands at a crossroads. Beyond its traditional role of delivering remarkable service and unforgettable experiences, the industry finds itself burdened with a critical responsibility: protecting the sensitive information of its patrons. Recent cybersecurity breaches targeting key players in the
- Published in Cyber Security, GDPR
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Why hotels need 24/7 IT Support
Saturday, 03 December 2022
You might not know it yet, but your hotel needs 24/7 IT support. It will make your guests’ stay better, your staff’s work more fulfilling, and your hotel function even better than it already does. Here’s how. What 24/7 hotel IT support can do for your guests A stress-free stay is secured with 24/7 IT support Today’s
- Published in IT Support
Technology challenges operating hotels in different geographies
Friday, 18 November 2022
Technology has allowed hoteliers to extend their operations beyond the limits of national borders. Whether growth has come through opening new hotels, acquiring foreign ones, or franchising out your brand, technology has made it easier than ever to operate in different geographies. Technology means instant communication, integrated systems, and a standardized booking process for guests
- Published in IT Support
Hotel Technology Due Diligence
Tuesday, 13 September 2022
A hotel can’t run well without up-to-date and effective technology. Gone are the days of handwritten logbooks and ‘analogue’ check-ins. Having outdated or broken technology is about as bad as having leaky pipes and bad insulation – both make your guests’ stay less pleasant, and their return less likely. Conducting a technology due diligence on
- Published in IT Consultancy
The importance of hotel WiFi access points
Monday, 26 October 2020
Hotel WiFi is a vital amenity for your guests. As such, it is important to have various hotel WiFi access points strategically located throughout your hotel. A survey conducted by Statista found that 89% of hotel guests believed free and seamless internet access was important. Another survey carried out by Hotels.com found that 56% of
- Published in IT Support
Using technology to help reopen your hotel safely following the Covid-19 shutdown.
Friday, 05 June 2020
A list of 18 technology solutions that hotels around the world are adopting to reopen their doors following the Coronavirus pandemic. We recognise that it is going to take some time to get back to 2019 levels of occupancy and RevPAR, but if it is important for you to get your hotel operational again and
- Published in Guidance