Remote working has become increasingly popular over the years as technology has allowed people to work efficiently away from the office. This year, the number of workers using remote access has inflated exponentially, necessitated by social distancing measures due to the pandemic.
One thing has become very clear out of all this: remote working is here to stay. There’s a huge amount of support, from both employers and employees, for remote working to continue, at least part-time. Even long-established corporate firms are giving employees more flexibility about where they work.
So, what does this mean for you as a business owner? You need to ensure that your business has a clear remote access policy. Whilst remote access has many benefits, you must be aware of potential risks, such as security and compliance. You cannot guarantee that your employee will have a secure network connection when they work remotely. If they are handling confidential or sensitive data, this could put your business at risk.
Your team need a secure way to remotely access your business critical data to enable remote working in a post Covid-19 world. This is typically over secure VPN.
Remote access software is also used by your IT support provider to resolve technology issues quickly and cost-effectively. IT support engineers can remotely diagnose and repair IT issues, improving the speed of resolution, reducing costs and ensuring that your team can remain productive. Many issues can be resolved remotely without the need for an on-site engineer, including;
- Help with password issues;
- Software installations or upgrades;
- Network change configurations;
to name but a few. This means that if one of your employees has an IT issue, they can simply log a ticket with your IT support provider and that issue can usually be resolved by an engineer remotely accessing the employee’s computer. Some benefits of remote IT support include:
- Improved speed of IT issue resolution.
- Lower costs, because it takes less time to address while also removing the time and cost of travel.
- You can easily scale your operations while still receiving the same high level of support without restriction.
- Flexible, 24/7 support so you don’t need to worry about out of hours emergencies.
- Allows you to have access to the right skills and expertise.
Secure remote access is therefore critical to running your business. It allows your employees to access your network and work from anywhere. It also allows your IT support provider to remotely access any computer to quickly and efficiently resolve any IT issues.
If you would like to find out more about how remote access can benefit your business, call us on +44 203 034 2244 or +1 323 984 8908 Alternately, you can contact us online. We will be happy to help you overcome your hotel IT challenges so that you can improve your guest experience and set your hotel apart.
Cardonet have been working with businesses for the past twenty years to help them overcome their technological challenges. We have engineering bases in the United Kingdom, Europe and Southern California and our group of highly experienced engineers are available 24/7 to assist and ensure that your IT infrastructure is secure and running seamlessly.
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