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The Importance of IT Documentation

Tuesday, 08 September 2020 by Rachael

IT documentation is important because it provides your IT Support Partner or IT Support Team with the right information to be able to operate, maintain, support, deliver and protect your IT infrastructure and IT investment. IT documentation is an incredibly valued resource and we have discovered that in most organisations it is poorly managed, difficult

Published in Guidance, IT Support, Managed IT

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Helping our hotel and hospitality customers overcome their NHS Track and Trace challenge

Friday, 21 August 2020 by Rachael

Hotels Restaurants Hospitality NHS Track Trace Solution

The easing of lockdown restrictions for hospitality came with the government asking hotels, restaurants and pubs to keep temporary records of their customers. That way if it is ever discovered that one of your patrons is unwell, it will be possible to isolate the members of your team who served those guests, as well as

Compliance HNS Track and Trace Hotel IT Services Hotel Track and Trace NHS Restaurant Track and Trace Track and Trace

Published in Customers, IT Support

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Password Management Tools

Thursday, 20 August 2020 by Rachael

As a business owner, you must ensure that your team are using password management tools. More than 60% of data breaches are as a result of weak or stolen passwords, and around 30% of people remember their passwords by writing them on post-its. With your business relying almost completely on virtual operations, defending your business

Business Cyber Awareness Cyber Security Password Management Security

Published in Cyber Security

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.eu Domain Names After Brexit

Friday, 07 August 2020 by Rachael

On the 1st February 2020, Britain left the EU. Whilst Brexit has many implications for businesses, some of them may not be immediately obvious. One of these relates to domain names: following Brexit, if your business has a .eu domain name, you may no longer be able to use that domain. You have until 01